Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

In periods of high demand, processing times may be slightly delayed. Customers will be notified if there is a significant delay with their order.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on the customer’s location and selected shipping method.

Estimated delivery times:

• Denmark: 1–5 business days

• EU countries: 3–10 business days

• International shipping: 7–21 business days

Delivery times are estimates and may vary depending on the shipping carrier and customs processing.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Customs, Duties & Taxes

Forum Cykel is not responsible for customs fees, import duties, taxes, or other charges applied to international orders. These charges are the responsibility of the customer.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an order is returned due to incorrect or incomplete address details, additional shipping charges may apply.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us through the contact page on forumcykel.com.